Shareholders are request to address all the correspondence with our Registrar & Transfer Agent (RTA) i.e. MUFG Intime India Private Limited address mentioned here under :-

If the Investors are not getting satisfactory response from the Registrars & Share Transfer Agent (RTA) they may write to the Company Secretary at the following Address:

While contacting RTA/Company, raising queries or reporting any grievance, investors are advised to quote their Folio Number, Certificate details etc. They should write their full address giving Postal PIN code, Mobile Number and Email address etc. In case shares are held in dematerialized form the details of DPID & Client ID be provided. Investors should communicate either in English or in Gujarati. Important documents should be sent by Registered Post. Investors who are holding shares in physical form are requested to intimate to the Company immediately details of change in the address, Nomination, Power of Attorney, bank account details and bank mandate for updating the record. Investors are advised to retain copies of documents namely; letters, transfer deeds, share certificates, postal acknowledgement (registration slip) etc. to facilitate future reference/queries.

Transfer of Shares

Shareholders can download different types of ISR (Investors Services Request) Forms from Company’s web link mentioned here under :- https://www.gsfclimited.com/all-relevant-form

Shareholders can also download different types of ISR (Investors Services Request) Forms from Company’s RTA web link mentioned here under :- https://web.in.mpms.mufg.com/KYC-downloads.html

Shareholders are request to address all the correspondence relevant to Investors grievance to Company as under

Investors/Shareholders may contact following officers of the Company for their queries/complaints/clarification/help etc

Please note that no duplicate share certificates would be issued in physical format. However, on receiving requisite documents complete in all respect, a Letter of Confirmation (LoC) would be issued to facilitate dematerialization of shares within stipulated time period mentioned in the LoC. Please inform Company/RTA immediately about loss of share certificates quoting your folio number and details of share certificates. On receipt of intimation, we will immediately mark a caution on your folio to prevent any further transfer of shares covered by the lost share certificates.

For folio(s) which is/are Non-KYC compliant, registered holder(s) should ensure to do the KYC Compliance first by filing Form ISR-1, ISR-2, Form SH-13/ISR-3 as per SEBI Circular dated 3rd November 2021.

In addition to above mentioned KYC Compliant forms, registered holder(s) also has to submit following Forms, documents etc :-

The shareholder need not submit the copy of FIR and advertisement if the value of shares does not exceed Rs.5 lakhs.

The Company’s RTA, on receipt of the valid documents complete in all respect and after due scrutiny, shall issue Letter of Confirmation (LoC) to the shareholder in lieu of share certificate(s) lost or misplaced, within 30 days of the receipt of request. The shareholder has to submit the demat request along with original letter of confirmation or the digitally signed copy of the letter of confirmation within 120 days from date of the LoC his/her Depository Participant (DP) for demat of shares. DP shall generate the demat request on the basis of the LoC and forward the same to the Company’s RTA for processing the demat request. If the Company’s RTA does not receive the demat request submitted with the DP, within 120 days of the date of LoC, the shares shall be transferred to the Suspense Escrow Demat Account of the Company.

Relevant Forms can be downloaded from our RTA’s Web Link mentioned hereunder: https://web.in.mpms.mufg.com/client-downloads.html

After opening the LINK, you will have to Click on “Resources” ICON and thereafter click on “General” ICON. In case you find any difficulty in downloading forms, please contact officers of Company/RTA, mentioned in the preceding paragraph.

Pursuant to the SEBI Notifications, all transfer of securities would be carried out in dematerialized form only w.e.f. 1st April, 2019. Accordingly, any request for effecting transfer of securities shall not be processed unless the securities are held in the Dematerialized form. Therefore, RTA/Company will not accept any request for transfer of shares in physical form. For converting physical shares into an electronic format, you need to open demat account with any Depository Participant (DP). This restriction is not applicable to the request received for transmission or transposition of physical shares. For any queries regarding the procedure of dematerialisation of shares you may please contact the RTA of the Company i.e. MUFG Intime India Private Limited.

• Shareholders should submit the duly filled in Demat Request Form (DRF) along with physical certificate(s) to the concerned DP.
• DP intimates the relevant Depository of such requests through the system.
• DP submits the DRF and the Certificate(s) to the Company’s RTA.
• The Company’s RTA confirms the dematerialisation request from Depository.
• The Company’s RTA, after dematerialising the certificate(s), updates accounts and informs concerned Depository regarding completion of dematerialisation.
• Depository updates its accounts and informs the DP.
• DP updates the demat account of the shareholder

• Duly filled and signed transmission request in form ISR-5.
• Original death certificate or Copy of death certificate attested by a notary public/gazette officer or copy of the death certificate attested by the nominee(s)/claimant(s)/legal heir(s), subject to verification with original by the Company’s RTA/ the Company;
• Self-attested copy of the Permanent Account Number card of the nominee, issued by the Income Tax Department.
• Copy of Succession Certificate/Will/Letter of Administration/Probate
• Such other documents as stated in the SEBI Circular as may be issued from time to time.

SEBI’s Master Circular SEBI/HO/MIRSD/POD-1/P/CIR/2023/70 dated May 17, 2023 has mandated that securities pursuant to transmission shall be issued in demat mode only.

Share certificate(s) along with duly filled form ISR-4 along with requisite documents signed by all the joint holders and copies of their PAN Cards, duly attested, shall be sent to the Company/Company’s RTA, for change in order of names, known as ‘transposition’.

Transposition can be done only for the entire holdings under a folio and therefore, request for transposition of part holding cannot be accepted by the Company/ Company’s RTA. The Company’s RTA, on receipt of the valid documents and after due scrutiny, shall effect the change in order of names and issue letter of confirmation to the shareholder(s). The shareholder has to submit the Letter of Confirmation (LoC) within 120 days from date of the letter of confirmation with their Depository Participant for demat of shares. If the Company’s RTA does not receive the demat request within 120 days of the date of letter of confirmation, the shares shall be credited to the Suspense Escrow Account of the Company. For shares held in demat form, shareholders are advised to approach their DP concerned for transposition of names.

The RTA on receipt of the said documents will retain the share certificates and issue a Letter of Confirmation (LoC) on completion of the deletion process. On receipt of this LoC, the surviving shareholder shall send Dematerialization Request Form (DRF) within 120 days to Depository Participant (DP) for demat of the share.

In case the securities holder/claimant fails to submit the demat request within 120 days from the date of issuance of LoC, RTA shall credit the securities to the Suspense Escrow Demat Account of the company.

• For securities held in physical form, please ensure that your folio is KYC compliant. To register your new signature for securities held in physical form, Form ISR-2 is required to be completed and forwarded to the Company/RTA along with original cancelled cheque leaf bearing the name of the Shareholder/s.
• For securities held in electronic form, please contact your Depository Participant.

Dividends not claimed, within seven years from the date of its transfer to the unpaid dividend account, will be transferred to the Investor Education and Protection Fund (IEPF) established by the Government.

You may please write to the Company furnishing the particulars of the dividend not received and quoting your folio number along with cancelled cheque leaf and KYC documents of the Shareholder/s. (Form ISR-1, ISR-2, SH-13/ISR-3, ISR-4) if not furnished earlier.

In case of shares held in demat, client master list (CML) along with request letter need to be submitted to Company. We will check our records and will credit the dividend amount to the registered bank account if the dividend remains unpaid in the records of the Company.

Please note that SEBI, vide its circular dated November 03, 2021 (subsequently amended by circulars dated December 14, 2021, March 16, 2023 and November 17, 2023) mandated that the security holders (holding securities in physical form), whose folio(s) do not have PAN or Choice of Nomination or Contact Details or Mobile Number or Bank Account Details or Specimen Signature updated, shall be eligible for any payment including dividend, interest or redemption in respect of such folios, only through electronic mode with effect from April 01, 2024, upon their furnishing all the aforesaid details in entirety.

Any person whose shares / unclaimed dividend or other amount such as matured deposits, etc. have been transferred by the Company to IEPF may claim the shares and/or apply for refund of amounts transferred, from the IEPF Authority, by submitting an online application in Web-Form IEPF-5 available on MCA Portal.

Application can also be made by any successor, legal heir / representative of the deceased person

Before making an application in Web Form IEPF-5, contact our Company and make a request to obtain “Entitlement Letter”.

The details of dividend and shares transferred to IEPF shall be in the entitlement letter and on the basis of the same you can file the Web form IEPF-5 on MCA Portal
https://www.mca.gov.in/content/mca/global/en/mca/iepf-related-services/IEPF-5.html

Hence claimants are advised to approach the Company with the required documents for issuance of "Entitlement Letter" before filing of claim with the authority.